Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you register, play or use our services. We take your privacy seriously and aim to be clear about the types of data we hold, why we need it and how you can manage your information.

Types of data we collect

We collect a range of data depending on your activity on the site. This includes personal data provided directly by you, technical data from your device and browser, and transactional data relating to deposits, withdrawals and bets.

Personal data

Personal data covers information you give us when registering or contacting support, for example your name, email address, date of birth, contact number and identity documents submitted for verification. We also store account credentials and preferences you set in your profile.

Technical data

Technical data includes IP address, device identifiers, browser type, operating system, location inferred from IP, cookie identifiers and usage data such as pages visited, session times and interaction logs. This helps us maintain service stability and security.

Transactional data

Transactional data covers payment and betting history, deposit and withdrawal records, currency and payment method used, wins and losses, and related timestamps. We may also keep records of communications about transactions and disputes.

Use of information

We use your data to provide and improve our services, to process payments and withdrawals, to run your account and verify identity, and to detect and prevent fraud or abuse. We also use information for customer support, to fulfil legal obligations and to send you service messages or marketing communications where you have consented.

Data protection practices

We protect data using technical and organisational measures such as encryption for data in transit, access controls, secure servers and regular security reviews. Access to personal data is limited to authorised personnel and approved service providers. We retain data only as long as necessary for the purposes described and to meet legal or regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences, measure site performance and deliver relevant content. You can manage cookie settings through your browser and opt out of certain tracking via browser-level controls or the cookie settings on our site.

User rights

You have rights over your personal data, including the right to access, correct, delete or restrict processing, and to withdraw consent where applicable. These rights are subject to any legal or regulatory requirements that require us to retain certain information.

Access, correction and deletion of data

To request access, correction or deletion of your data please contact [email protected]. We will respond and provide the information or next steps in line with applicable law and our verification procedures.

Information sharing and third parties

We share data with third-party service providers who assist with payments, identity verification, hosting, analytics and fraud prevention. We may disclose information if required by law or to protect our rights. We treat third-party relationships carefully and require them to safeguard your data.

Privacy policy updates

We may update this policy from time to time. When changes are material we will notify you via the site or by email where appropriate. Please check this page periodically for the latest version.